The surprising truth about persuasion

The surprising truth about persuasion

Persuasion, the act of getting people to see things our way, is not only a useful skill in our personal lives but a key driver in our professional and/or business dealings as well. Whenever you try to create change; to inspire action, navigate conflict or lead a...
Crisis Management and Emotional Granularity

Crisis Management and Emotional Granularity

Picture this, you go to the doctor’s office, diligently describe your symptoms to him and after an extended period of running tests and even consulting with fellow experts in the field, he comes back with a diagnosis saying you’re sick. No further...